100% Safe Shopping Guarantee

RGG Music wants you to feel safe while purchasing your instrument online.   Please be assured that any credit card information will be submitted through a highly secure channel, utilizing a 128-bit SSL encrypted Internet Protocol (IP) interface.

Our merchandise is all brand new, and we are an authorized distributor for each of the Brands that we offer.  This means that evey one of our items is covered by the original manufacturer's warranties, ensuring you that your purchase will be free of any defects.  Unlike many online sellers, we do not deal with B-stock, factory seconds, or blemished instruments.

Our merchandise is all shipped with insurance via USPS Priority Mail.  This ensures a quick and safe delivery, free from any damages made during transit.

Our guitars are all covered by RGG's Satisfaction Guarantee.  There is a three-day trial period beginning on your delivery date.  If you are not satisfied with your guitar for any reason, contact us to arrange returning the instrument for a full refund - excluding shipping charges.  This ensures that you won't have to settle for a guitar that doesn't meet your expectations.

Our warranty extends to any accessories which might be defective, although opened packages of guitar strings may not be returned.

Feel free to contact us for further information about about our 100% Safe Shopping Guarantee!  Your privacy and satisfaction are our primary concerns.